Social Media: Extend The Life Of Your Marketing Message

Posted by Julie Oliveri | Advertising, brand strategy, social media, video marketing | Wednesday 27 October 2010 10:15 pm

Social media moves fast.  Tweets, updates, status… they are there for a moment and then pushed down the list as others post their messages. As marketers, your goal is to keep your message in front of potential customers.  So how do you prolong the life of a social media message?

Cross-pollination.  By “cross-pollinating” or leveraging the different marketing tools available and using them to work together, you can develop a campaign that creates lasting buzz and extends the life of social media messages.

I came across a set of on-line commercials for the Wheat Thins brand called “The Crunch is Calling”, that are a fantastic example of maximizing exposure and prolonging a social media message.  Not only is the idea clever, but the short commercials are fun to watch.  The concept of each on-line commercial is based on a consumers single tweet on Twitter.

Wheat Thins took each tweet to the next level, by actually physically tracking down the consumer, responding to their tweet in person in creative ways and filming the response.  These recordings were then turned into short on-line commercials and YouTube videos.

Below is a clip of one of the videos.  You can see all of the videos here.

Wheat Thins was able to extend the life of single tweets, adding a personal touch through in person follow up and incorporating on-line video.  One tweet that was viewed by hundreds will now be seen by hundreds of thousands.

Take your social media messages to the next level by tying them in to a variety of other marketing avenues.  Social media moves quickly, but your marketing message can live a long life.

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Useful Tips for Ads in Magazines’ iPad Editions

Posted by Julie Oliveri | Uncategorized | Thursday 14 October 2010 2:14 pm

Are you considering advertising in a magazines digital iPad edition?  If so, there is some new information that may prove beneficial.

Condé Nast, has stepped out as a leader in developing iPad versions of their magazines, which include The New Yorker, Wired, Glamour and GQ.  After months of tracking how readers are using their iPads and extensive research into what works and what doesn’t, some new findings and best practices for advertising within these iPad apps are beginning to emerge.

One significant piece of information Condé Nast found is that many people aren’t using their iPads as mobile devices, but instead as household devices.  From a publications standpoint, this means there are probably multiple readers per copy.  As an advertiser, this is great news because it means your ad is reaching more people.  However, it means that the device is not necessarily a true mobile device, so incorporating functions in the ads that are location-based may not be as important quite yet.

It was also found that the iPad was, for a lot of people, their first Apple device. This is very important for advertisers as they design and create ad content.  There are a large group of iPad users who are still becoming familiar with the swiping, pinching and zooming features.  Providing on-screen instructions and walking readers through the special functions in your ad will ensure that all the bells and whistles aren’t missed.  Make sure ad content is clearly visible and use arrows, callouts, etc. to call attention to interactive features.

In an effort to assist advertisers, Condé Nast used the research to put together some suggested best practices for advertising in magazine’s iPad editions.  Below is the list of five best practices provided:

1. Take advantage of the new platform’s functionality. Users liked ads better when they provided experiences that print could not, such as video, photo galleries and links to websites. One successful ad unit promoting a new TV series kicked off with video of the star addressing the magazine’s readers and naming the magazine.

2. Provide clear instructions. It might clutter up the page a bit, but it’s better than seeing consumers swipe past without even knowing about those extras you included.

3. Don’t repurpose your TV commercials or other materials you created for other media. Conde Nast had advertisers who just used a 30-second TV spot that had already been seen a lot of times.  Repurposing for no other purpose than that it was convenient didn’t work so well.

4. Tell a story. Consumers remembered the ads best when they contained narratives.  Some video was created that wouldn’t have been used for anything but the iPad.  It showed people how to use the product being advertised, an in-depth how-to.  It had a little story but it demonstrated something actually useful.

5. Help consumers move closer to buying. That could mean offering more information about product colors or sizes or it could go all the way to in-app purchasing. Offering a link and nothing else fares poorly in comparison.

As iPad usage continues to grow and more publications develop digital apps, we will begin to see more feedback from users that can be applied in developing ads, but these are definitely some helpful tips to keep in mind and a good first look at some general best practices.

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The Mobile Web: A Growing Opportunity For Marketers

Posted by Julie Oliveri | customer experience, mobile marketing, website | Wednesday 6 October 2010 10:36 pm

Yesterday as I was waiting at the crosswalk for the walk signal, I pulled out my mobile phone to look something up on the internet.  Afterall, I had a few seconds to spare. The funny thing is, as I looked around me, I noticed how many other people were doing the exact same thing.

We are becoming attached to our phones and this increased reliance on our smart devices is driving growth in mobile internet usage. According to eMarketer, by 2013, 142.1 million users (53.9% of the US mobile user population) will access the internet using mobile browsers or applications.

For marketers, this creates opportunities for increased engagement and outreach to potential customers via mobile. However, the mobile marketplace is fast paced and marketers will need to keep up with the changes as well as consumers expectations.

A great place to begin in assuring your company is ready to accommodate mobile users is making sure your company website is mobile friendly.  But what makes a website “friendly” to a mobile user? What do they expect when it comes to their mobile web experience?

Gomez, a web performance monitoring firm, recently released the results of a survey “What Users Want From the Mobile Web Experience” that takes a look at what is most important and what frustrates consumers the most when accessing the internet via their mobile device.

(more…)

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